Summary

Results-driven QA Tester with over 4 years of comprehensive experience in both manual and automation testing, proficient in Agile methodologies. Certified tester with a strong grasp of various testing types and techniques, recognized for delivering high-quality software solutions. Proven ability to navigate challenges across diverse industries, including e-commerce, social networking, supply chain, social insurance, fintech and banking, leveraging versatile technical skills to enhance product quality and optimize testing processes.

Technical proficiencies
  • Technical Skills: Manual, Automation Testing (Web-based and Mobile), API, and Performance Testing.  
  • Framework: Selenium, WebDriver IO, Appium, Cucumber.  
  • Project Management: AGILE, SCRUM, JIRA, Git, Confluence  
  • Soft Skills: Problem-solving, Analytical Thinking, Critical Thinking, Adaptability.  
  • Tools: SQL, Postman, JMeter, Gatling, Sumo Logic, Jenkins, Harness pipeline.  
  • Programming Languages: Java, Typescript, SQL.
Professional experience

Mobile Digital Banking Platform

QC Engineer, Nov 2024 – present

Responsibilities:

  • Spearheaded the development of a cutting-edge mobile digital banking platform for client’s customers, transforming the banking experience.
  • Designed comprehensive test cases and meticulously prepared test data to ensure complete test coverage and accuracy.
  • Executed tests with precision, thoroughly documenting testing procedures, evidence, and logging results. Leveraged Sumo Logic for log tracking, supporting developers in debugging and tracing root causes.
  • Documented bugs and testing tasks, enabling effective team monitoring and progress tracking.
  • Provided transparent reporting to Product Owners, strengthening trust in product quality and stability with each release.
  • Implemented robust API test scripts using Postman for both REST and GraphQL APIs, ensuring seamless integration and backend functionality while verifying those results aligned with expected outcomes in both service and core system integrity.
  • Proactively identified and resolved issues during API testing, maintaining the integrity and stability of the automated build process in the Harness the environment.
  • Conducted comprehensive end-to-end testing on both Android and iOS devices, ensuring a smooth and seamless user experience.  
  • Assisted in maintaining automated test scripts using Appium, applying BDD principles to enhance collaboration and readability.
  • Prepared test data and executed performance testing scenarios, analyzing reports with the Gatling framework per release, and adding new scripts based on stakeholder-approved scenarios.

Travel and Pay Software Solutions

QC Engineer, Feb 2024 - Nov 2024

Responsibilities:

  • Building and maintaining automated test scripts for web-based applications using the WebdriverIO framework with Cucumber, ensuring robust, scalable, and maintainable test coverage across critical workflows, including invoice matching and financial transaction processing.
  • Applying black-box and white-box testing techniques during test case design and developing API and automated test scripts to ensure comprehensive coverage capabilities.
  • Refining and enhancing test scripts through continuous refactoring to ensure reliability, adaptability, and alignment with evolving project requirements and new feature releases.
  • Building and managing scheduled job executions on Microsoft-hosted agents within the CI/CD pipeline, promptly identifying and resolving issues during the release phase to minimize disruptions, while collaborating closely with manual QC teams to ensure seamless testing and collaboration.
  • Executing comprehensive smoke and regression testing for mobile applications using Appium to validate platform functionality and maintain system integrity.
  • Contributing to an automation-first mindset by actively participating in Scrum teams, working independently as well as collaboratively during feature development phases to ensure system adaptability for automation testing.
  • Reviewing and analyzing manual test cases to identify automation opportunities, resulting in the development of automated test scripts that increased test coverage and achieved project quality goals.
  • Collaborating closely with Product Managers (PM) and Team Leads (TL) to enhance the QA team’s automation processes, seamlessly integrating them into the Scrum team workflow, improving overall efficiency and delivering greater benefits through automation.
  • Engaging in Scrum teams to discuss and implement automation strategies, ensuring system adaptability.
  • Contributing to fostering an automation-first mindset during grooming and planning phases.

Distribution Management System

QC Engineer, Feb 2023 – Feb 2024

Responsibilities:

  • Developed a system offering business solutions, enabling online store owners to expand their customer reach and store management
  • more efficiently by integrating with social networks.
  • Conducted manual testing, including system, acceptance, and regression testing, to ensure product quality.
  • Designed test cases and checklists based on business requirements, executing tests, tracking bugs, and generating reports.
  • Participated in peer reviews and collaborated closely with development teams to ensure product excellence.
  • Supported market competitor analysis and ensured adherence to social platform policies, maintaining competitiveness and compliance.

Project Management Tool

QC Engineer, Jul 2022 – Feb 2023

Responsibilities:

  • Developed a comprehensive system for managing workers' compensation, general insurance, and life insurance personal injury claims for multiple organizations in Australia.
  • Proposed solutions to enhance user experiences and functionalities, contributing to improved system performance.
  • Implemented checklist-based, smoke, and regression testing periodically, ensuring the reliability and stability of the system.
  • Conducted mainly functional testing to ensure comprehensive testing coverage and optimal system performance.
  • Controlled Jenkins builds for deployment, streamlining the deployment process and ensuring smooth releases.
  • Assisted developers in understanding black box testing techniques and provided test cases and test data for defining unit tests, fostering a culture of quality assurance within the development team.
  • Conducted thorough root cause analysis of production defects, resulting in an 80% decrease in recurrence and improved software stability.
  • Created documentation for tracking and reporting, ensuring transparency and accountability in the testing process.
  • Developed automation test cases for new features and regression test cases with Selenium framework.
  • Provided solutions and approaches to improve automation test coverage and effectiveness, contributing to the enhancement of the testing process

E-commerce Project

QC Engineer, Jun 2021 – Jun 2022

Responsibilities:

  • Created a proof of concept for an automation framework with an e-commerce website, incorporating Page Object Models, component structures, and design patterns for maintainability and reusability.
  • Automated test cases using a data-driven approach to enhance efficiency.
  • Organized test suites to run in single, parallel, and distributed modes on local machines for optimal testing coverage.
  • Integrated the automation framework with a CI/CD pipeline using Jenkins for seamless deployment and continuous testing.

Sourcing System

QC Engineer, Jun 2020 – Jun 2021

Responsibilities:

  • Led the development of a large-scale system for healthcare supply chains, optimizing spending through standardized data records and helping customers find the best providers related to order processing.
  • Participated in Scrum activities, analyzing requirements, breaking down tasks, and estimating workloads to ensure alignment with project goals and timelines.
  • Designed and executed test cases, efficiently managing defects to uphold product quality.
  • Collaborated closely with cross-functional teams to ensure alignment with user needs and expectations, providing the user’s perspective in designing the UI and behavior.
  • Implemented database testing and developed API scripts to ensure robust system validation.
  • Coordinated with stakeholders and clients to gather feedback and provide effective support throughout the project lifecycle
  • Supported User Acceptance Testing (UAT) releases, providing critical bug tracking and issue resolution to ensure a seamless production deployment.
Certifications

Education:

  • University of Economics Ho Chi Minh City
  • Bachelor of Software Engineering July 2018 – June 2022

Certifications:

  • ISTQB CTFL Certification (Credential ID: vtb-fl-20220346) by ISTQB  
  • ISTQB Agile Tester Certification by ISTQB  
  • JMeter Training by Udemy  
  • Web Automation Testing by SDET PRO
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For when you have the roadmap and the process, but not the people. Tell us the skills and seniority you need, and we send shortlisted profiles. You interview; the engineer you choose joins your existing team and works under your management.

Ideal for businesses that:
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For when you need a team that owns a product, not individuals filling gaps. You select the engineers from the profiles above; they work exclusively on your project alongside your in-house team, keeping context instead of rebuilding it every quarter.

Ideal for businesses that:
Run large or long-term projects that need consistent ownership
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For when scope and timeline are already settled and budget certainty matters more than flexibility. We define the delivery path up front, so the cost is known before work starts.

Ideal for businesses that:
Have a set budget and a clearly documented scope
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For when you want a permanent extension of your engineering organization in Vietnam, your process and your tooling, running on our infrastructure and hiring pipeline across three ISO-certified centers.

Ideal for businesses that:
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