More than 05 years of experience working on Software Testing for Web, Mobile applications. I am familiar with V-model, Agile/Scrum methodology. I have strong experiences in many test types such as Functional, API Test with many test levels from Integration to System. Besides, I hands-on experience in developing automation frameworks for web applications. It helps me do well with both test manuals and automation.

Programming Languages: Java, Python

Skills: 

• Experience in developing Test Plans, Test Cases, Test Reports.

• Reviewing the test artifacts of the other members.

• Hand-on Postman for API testing.

• Hand-on for Playwright API Automation

• Hand-on for building automation Framework using Selenium/ Playwright

• Automation Framework: Selenium, TestNG, BDD, Robot Framework, Playwright

• Have experience in OWASP ZAP, Pynt to do Pentest for web and mobile apps.

• IDE: Visual Studio Code, IntelliJ, Eclipse

• Source control: Git.

Tools: Jira, Confluence, Trello, Clicup

Financial Project - UK
Quality Control Engineer, Jun 2024 - present

Project description 

• Develop and maintain the digital financial advice service product where customers can set their goals, enter their financial information and receive a wealth health score, summary of their financial situation.

• Domain: Finance

• Platform: Web and Mobile/ Tablet application, API  

• Test Types: Functional Test, Sanity, Regression, API Security Scan

• Test Levels: Integration Test, System Test, Alpha test  

• QC Team Size: 1 QC

Responsibilities 

• Work as a BA to gather requirement and feedback from the Client to communicate them to the team.

• Perform Functional Test, Sanity, Smoke and Regression Test.

• Execute Test Case, verify defects and CR

• Analyse the result, root causes of the defects and report to Team Lead.

• Perform API Security Scan to detect security vulnerabilities.

• Give a demo for the feature of the sprint

• Create documents for the team

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Import-export management – UK

QC Engineer, Dec 2023 – Jun 2024

Project description 

• This project is used to manage task and assignment system for Visa Application Company

• Platform: Web

• Test Types: Functional Test, Sanity, Regression  

• QC team size: 1  

Responsibilities 

• Create the Test Case base on the requirements (SRS) by using technique test case as Boundary, Equivalence.

• Execute Test Case, report and verify defect, support customer issues on Click up.

• Run sanity/ regression/ integration test on cross-browser (Safari, Chrome, Firefox) and devices (IOS, Android, Tablet)

• Work closely with many stakeholders to resolve the problems

• Demo to customers the user stories that are completed

• Contribute the ideal to improve the process for team. Advance teamwork more strongly

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Buffer Project - UK
Manual QC, Sep 2023 - Dec 2023

Project description

• Develop and maintain a system that provides a safety for the End-User by connecting to other people and sending the alert to defined recipients for Mobile applications.

• Domain: User Safety

• Platform: Mobile application, API

• Test Types: Functional Test, Sanity, Regression, Pentest

• Test Levels: Integration Test, System Test

• QC Team Size: 1

Responsibilities

• Define and maintain the test plan, test cases.

• Do smoke, Sanity, regression and ad-hoc test.

• Perform regression testing based on released.

• Troubleshoot error, analyse logs with developers to find out the root causes of the defect.

• Log and monitor defects.

• Perform pen test to find security vulnerabilities.

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Healthcare System - Singapore
Manual QC, March 2023 - Sep 2023

Project description

• Project domain is HealthCare that develops and maintain an application that provides a seamless preventive health journey for the patients.

• Domain: HealthCare

• Platform: Web, Mobile and Tablet applications

• Test Types: Functional Test, smoke, Sanity, Regression

• Test Levels: Integration Test, System Test, Alpha Test

• QC Team Size: 3 QC

Responsibilities

• Acquire and clarify requirements of the Client and transfer to the team.

• Investigating & classified bugs & defect during testing phase

• Perform smoke, Sanity and regression tests following the test strategy.

• Raise and verify bugs if any.

• Coordinate and raise bugs with developers to resolve the problems

• Train the new members, document guidelines for the project.

• Support client as patient request.

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Finance Management System- Singapore

Automation QC, Sept 2022 - March 2023

Project description

• Develop and maintain test scripts for scalability and ensure test case stability to build the main product for Web application.

• Domain: Finance

• Platform: Web

• Test Types: Sanity, Regression Test

• QC Team Size: 6 QC

Responsibilities

• Work with both automation and manual teams to decide the Test Cases need to be automated

• Participate in peer reviews of test plans, test cases, and test scripts.

• Develop and maintain keywords and automation test cases for web apps

• Analyse the result, root causes of testing and report to PM

• Raise and verify bugs if any.

• Cooperate and communicate with development team to verify fixed bug.

Technologies/ Automation framework

• Framework: Data driven, TestNG and BDD

• Automation Tool: Selenium Web Driver, TestNG and Maven

• Programming Language: Java

• Editor: IntelliJ, VS Code

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Construction - Singapore

Manual QC, Dec 2022 - Feb 2023

Project description

• Develop and maintain the Construction product that provides solutions for customers when there are storms and floods.

• Domain: Construct

• Platform: Web

• Test Types:  Functional Test, Sanity, Regression

• QC Team Size: 1

Responsibilities

• Work closely with the many stakeholder (BA, Dev)  

• Perform functional tests to ensure the functions work as the specification.

• Analyse the result, root causes of testing and log defect via Jira

• Responsible for creating document of project.

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Telecom - Norway

Automation AC, Feb 2022 - Oct 2022

Project description

• Develop and maintain the keywork and automation test cases for web apps

• Platform: Web

• Test Types: Sanity, Regression

• QC Team Size: 7

Responsibilities

• Communicate with manual team to decide the test cases need to be automated

• Work directly with the Vietnam PM on Sprint features delivery.  

• Reviewing the test script of the other members.

• Analyse the result, root causes of testing and report to PM

• Support to perform manual tests.

Technologies/ Automation framework

• Framework: Keyword Driven (Robot Framework)

• Programming Language: Python

• Editor: PyCharm

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Telecom - UK

QC Automation, Aug 2020 - Jan 2022

Project description

• Develop and maintain test scripts for scalability and ensure test case stability to build the main product

• Platform: Web

• Test Types: Sanity, Regression

• QC Team Size: 4

Responsibilities

• Participate in peer reviews of test plans, test cases, and test scripts.

• Participate in peer reviews of each scrum (daily scrum, planning, retrospective, backlog).

• Develop and maintain test script and automation test cases for web apps

• Work directly with the Indian PM and Dev team on Sprint features delivery.  

• Analyse the result, root causes of testing and report to PM

• Support to perform manual tests.

• Raise and verify bugs if any.

• Train Automation Framework to new member

Technologies/ Automation framework

• Framework: Data driven with Selenium, TestNG, Maven

• Programming Language: Java

• Editor: Eclipse, IntelliJ

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Telecommunication - UK

QC manual, Jul 2018 - Jul 2020

Project description

• Develop and maintain a product that helps users experience the product value like chat, call, ...

• Platform: Web, Mobile

• Test Types: Functional Test, smoke, Sanity, Regression

• Test Levels: Integration Test, System Test

• QC Team Size: 7 QC

Responsibilities

• Analyse the requirement based on user stories - be written by ACM’s team.

• Responsible for creating test cases / test scenarios

• Work closely with the Scrum team (BA, developers, manual QC team and Automation team).

• Perform functional test to ensure the functions work as the specification.

• Troubleshoot error, analyse logs and communicate with developers to find out the root causes.

• Analyse defects escaped from customers per month with the team.

• Participate in peer reviews of each scrum (daily scrum, planning, demo, retrospective, backlog).

• Analyse the result, root causes of testing and report to many stakeholders.

• Investigate defect reports from production support, isolate their causes, inform development teams for fixing and retest to ensure adequate resolutions.

• Train the new members, document guidelines for the project

Education:

Hue University of Science

Bachelor of Software Engineer