Financial – Saudi Arabia
Quality Control Engineer, Jan 2023 – present
Project description
- We were tasked to build the main product Admin page for managing Disputes from customer and CMS Web (web/ mobile responsive)
- Team size: working on a team of 10 members including 1 Team Leader, 6 Developers, 1 Designer and 2 QC
Responsibilities
Manual testing:
- Analyzing requirements, communicate with design team and dev team to understand functionality of feature, identifying gaps and clarifying them
- Writing Test Cases/ Checklist
- Performing elaborate testing (API testing, functional testing, integrating testing, system testing, explore testing), finding, evaluate bugs and tracking them and contribute for improvements
- Communicating to the team and client to resolve the issues
- Assisting in the training/ mentoring other members
Automation testing:
- Design and implement automation test scripts for functional and regression testing, using Playwright framework, typescript language
- Execute test cases and analyze test results
- Perform API testing using Postman and automated API testcases
- Conduct performance testing using K6, JavaScript language
- Analyze system performance and generate detailed performance reports
- Maintain test cases and enhance details
Technologies
- Postman, Git, Typescript, JavaScript, VS code, Figma, Jira, Zephy
Insurance – US
Quality Control Engineer, June 2021 – February 2022
Project description
- We built a web application for US customers to buy Insurance and Bonds products
- Team size: working on a team of 26 members including 1 PM, 19 developers, 6 QCs
Responsibilities
- Writing test cases, prioritize testing activities
- Performing elaborate functional testing, defining severity and priority for each defect and verifying the fixed bugs.
- Automating and maintaining test scripts
- Reporting to QC Lead, client and communicating with the team to resolve the issues
Technologies
- Selenium, Postman, Jira, Zephyr, Figma
Pricing Application – Indonesia, India, Ahlsell-Sweden, Dun-Sweden
Quality Control Engineer, March 2019 – June 2022
Project description
- We built pricing software with multiple modules such as Price List, Contract Management, Rebate Management, Quote Configuration, Price Optimizer
- Team size: working on a team of 6 members including 1 PM, 1 SA, 3 developers, 1 QC
Responsibilities
- Analysing client requirements, clarifying about the requirements with Solution Architect and client
- Writing test cases, test plan, preparing test cases support for UAT
- Prepare test data, query Database, Data Mart
- Performing elaborate functional testing
- Reflect defects and limitations during testing based on client basic design
- Listening to customer, understanding their problems, and communicating with the team to resolve the issues
- Propose changes and improvements
Technologies
- Postman, My SQL, Jira, Xray, Figma
Marking – United Kingdom
Quality Control Engineer, Jan 2018 – Mar 2019
Project description
- Configuring Marketing software (Email remarketing, Digital Assistant, Ve Panel, Ve Prompt)
- Working with the different teams, in a ticket usually including 1 Account Manager, 1 Designer, 1 Technical Supporter, 1 QA, 1 QC
Responsibilities
- Configuring Ve’s software (Email remarketing, Digital Assistant, Ve Panel, Ve Prompt) based on the client specifications. Analyzing and troubleshooting client queries.
- Discussing with the Account Manager about the document.
- Reporting to APAC Head of Tech Director.
Technologies
- Internal ERP, HTML, CSS, Bootstrap, jQuery, JavaScript, Figma
Food Order and Merchant Management – VietNam
Quality Control Engineer, June 2016 – June 2017
Project description
- We built an accounting web application including customer supplier management, cash and credit management, receipt management
- Working on a team of 10 members including 1 Team Leader, 8 Developers and 1 QC
Responsibilities
- Work directly with Developers, Project Owners, Designers
- Analyzing customer requirements.
- Operating virtual machine for testing purposes
- Perform elaborate functional testing
- Producing clear and concise test reports
- Using database management tools to validate module integrities
Technologies
- Redmine, Postman, My SQL, Figma
Taxi Booking – Canada
Quality Control Engineer, June 2016 – June 2017
Project description
- We were tasked to build admin page to manage taxi booking and mobile app for end users to book a taxi
- Working on a team of 5 members including 1 Team Leader, 3 Developers and 1 QC
Responsibilities
- Performing requirement feasibility analysis and identified test scenarios/test objectives
- Perform elaborate functional testing
- Reflect defects and limitations during testing based on customer design
- Propose changes and improvements
Technologies