Dating App – United State
Business Analyst, January 2025 – Present
Project description
- A modern, cross-device social and dating web application designed to help users build meaningful connections. Built as both a desktop & mobile-responsive web app and a Progressive Web App (PWA), the platform offers a seamless experience whether at home or on the go.
- Users can create rich profiles and explore potential matches through smart search filters, personalized match suggestions, and chat features — all tailored to foster natural, engaging interactions.
- Our agile team of 7 (including 1 PM, 1 BA, 1 UI/UX Designer, 3 Developers, and 1 QC) collaborated closely to deliver a sleek, user-friendly experience that balances intuitive usability with robust functionality.
Responsibilities
- Requirement Gathering: Collected and clarified business requirements from clients.
- Documentation Management: Created and maintained key documents such as feature specs.
- UI/UX Collaboration: Worked closely with the designer to review mock-ups and ensure the UI met business and user expectations.
- Development Support: Provided clarification to developers during implementation and helped resolve blockers related to business logic.
- Change Management: Handled scope adjustments and communicated changes promptly to the client and team to manage delivery expectations.
Technologies
- NodeJS, ReactJS, PostgreSQL, AWS
Healthcare 1 - Philippines
Business Analyst, April 2024 – December 2024
Project description
- This project develops a Hospital Information System (HIS) that seamlessly integrates multiple essential applications—Outpatient, Inpatient, Emergency Room, Pharmacy, Laboratory, Radiology, Revenue Cycle Management, and Inventory—to revolutionize hospital operations. By streamlining workflows and centralizing data, the system empowers healthcare professionals to access patient information quickly and accurately, significantly reducing administrative workload and wait times. This improved patient care, and optimized resource management across the entire hospital.
- A key highlight of the platform is its multi-tenant architecture, allowing centralized management of all tenants through an intuitive UI. System administrators can easily enable or disable features or customize specific settings for each tenant directly from the interface—without the need to modify the underlying codebase. This flexibility significantly reduces deployment time and allows tailored configurations for each tenant’s unique operational needs.
- With a cross-functional team of 70+ members, including Business Analysts, UI/UX Designers, and multiple Scrum teams, the project fostered close collaboration across roles. Guided by a dedicated Project Manager, all teams worked in sync to ensure fast, cohesive, and high-quality delivery.
Responsibilities
- Researching New Features: Understood PO requirements, researched existing systems on the market, and proposed software solutions.
- Business Process Analysis: Worked closely with clients to analyze and document critical business operations, translating them into actionable technical requirements.
- Client Engagement: Delivered product demonstrations to clients, and provided support and training to end-users both online and offline.
- Knowledge Transfer: Facilitated knowledge transfer sessions between developers and QC teams.
- Documentation Management: Maintained comprehensive project documentation (SRS, User Stories, and User Manuals, etc.)
Technologies
- NodeJS, ReactJS, PostgreSQL, AWS
- Jira, Confluence, Lucid Chart, Figma
Healthcare 2 - Philippines
Business Analyst, November 2023 – March 2024
Project description
- This project focuses on enhancing and maintaining a healthcare management platform currently serving over 30 tenants, primarily composed of Local Government Units (LGUs) and small clinics across the Philippines. The platform offers a range of essential features including Electronic Medical Records (EMR), appointment scheduling, and automated generation of standardized FHSIS reports in compliance with Philippine healthcare regulations.
- Our goal is to continuously improve the system’s performance, user experience, and scalability while implementing new features based on evolving client needs and government requirements.
- The project team consists of 10 dedicated members: 1 Project Manager, 2 Business Analysts, 5 Developers, and 2 Testers—working collaboratively in an Agile environment to deliver timely and high-quality solutions.
Responsibilities
- Pre-Sale Support: Collaborated with stakeholders to clarify requirements and developed a detailed Work Breakdown Structure (WBS) for accurate project estimation.
- Business Process Documentation: Partnered with PO to define, analyze, and document business operations, translating them into clear technical requirements.
- Researching Client’s System: Researched Client's current system, reviewed provided documents, and transferred knowledge to the team.
- Knowledge Transfer: Facilitated knowledge transfer sessions between developers and QC teams.
- Documentation Management: Maintained comprehensive project documentation (SRS, User Stories, and User Manuals, etc.)
Technologies
- Jira, Confluence, Lucid Chart, Figma
ERP - Vietnam
Business Analyst, February 2024 – March 2024
Project description
- A flexible and easy-to-use Enterprise Resource Planning (ERP) system designed to support businesses across various industries. The system includes a wide range of modules such as Accounting, Human Resources (HRIS), Business Development, Asset Management, Administration, Inventory Management, Project Management.
- One of the key strengths of this ERP system is its modular design. Customers can choose to use a single module based on their specific needs, combine several modules, or implement the full system for seamless integration across departments. The system is built to scale and adapt to the unique workflows of different industries.
Responsibilities
- Researching New Features: Understood PO requirements, researched existing systems on the market, and proposed software solutions.
- Knowledge Transfer: Facilitated knowledge transfer sessions between developers and Quality Control (QC) teams.
- Documentation Management: Maintained comprehensive project documentation (SRS, User Stories, and User Manuals, etc.).
Technologies
- NodeJS, ReactJS, PostgreSQL, AWS
- Jira, Confluence, Lucid Chart, Figma
Taxes – United State
Business Analyst, January 2023 - October 2023
Project description
- This project developed an integrated Property Tax Management System for a US County Tax Department to accurately calculate taxes, generate bills, manage payments, track outstanding balances, and distribute funds, generate reports, manage payment plans. The system processes annual property evaluations based on factors like type, location, and nearby facilities to ensure precise tax calculations. It also maintains detailed records of taxpayers’ payment status to enable timely billing and notifications.
- The project is a large-scale effort involving over 50 members, organized into 4 to 5 Scrum teams. I contributed as part of a team consisting of 1 Scrum Master, 3 Business Analysts, 2 Testers, and 6 Developers, collaborating closely to deliver high-quality solutions in an agile environment.
Responsibilities
- Client Engagement: Collaborated with end-users to define, analyze, and document their business operations, and proposed software solutions tailored to clients' specific needs.
- Support UAT: Demonstrated features to end-users, worked overtime nearly every night or early morning, supported QCs in testing and preparing test data for the client’s UAT phase.
- Negotiation: Negotiated with clients regarding product change requests.
- Knowledge Transfer: Worked closely with developers and QCs to facilitate knowledge transfer.
- Documentation Management: Maintained comprehensive project documentation, including Software Requirements Specifications (SRS), User Stories, and User Manuals.
Technologies
- .NET, Angular, Microsoft SQL Server, Power BI, Azure DevOps
- Azure Boards, Lucid Chart, Figma
