Supply Chain Optimization Simulation System - Germany
Proxy Product Owner, Mar 2023 – present
Project description:
- The system was designed to optimize supply chain operations by simulating the impact of changes within the Bill of Materials (BOM). It allows users to filter BOM networks based on specific component suppliers or plants and run simulation to access cost reduction opportunities, enabling businesses to make informed decisions to streamline procurement processes, maximize cost efficiency, and enhance overall supply chain performance.
Responsibility
- Bridged Critical Gap in Business Analysis Role: Stepped in to urgently fill the Business Analyst role, taking charge of gathering and documenting requirements at a critical stage in the project.
- Identified and Mapped Dependencies for Simulation Calculations: Conducted a thorough analysis of the system's dependencies related to the complex calculations when users perform simulations.
- Provided Strategic Consultancy to Mitigate Risks: Acted as a key consultant, advising on product design and functionality to minimize risks on both business and technical fronts.
Achievements:
- Quickly absorbed project knowledge, enabling independent and efficient contribution to the project, ensuring minimal disruption and enabling the team to proceed smoothly.
- Quickly absorbed project knowledge, enabling independent and efficient contribution to the project, ensuring minimal disruption and enabling the team to proceed smoothly.
- Ensured that both sides were aligned on expectations and deliverables, reducing the risk of misunderstanding and costly revisions. This also allowed the team to better plan and execute their tasks.
Software & Tool: Draw.io, Plant UML, MS Visio, Axure, Balsamiq, Figma Jira, Confluence, Azure, Jira, Confluence, Azure
Technical Coverage: C#, Java, Python, Angular, HTML, CSS, JS, MS SQL, Postgres, Mongo
Car rental commercial portal - England
Proxy Product Owner, Nov 2021 – Feb 2023
Project description:
- Led the development of a commercial portal for a prominent car rental provider with the mission to redefine the market across the UK. The portal serves as a platform for customers to schedule and complete bookings for company-owned vehicles, catering to both B2C and B2B channels. The solution integrates with a network of external partners to fulfill various stages of the booking process, including KYC, eligibility verification, and payment processing.
Responsibility
- Developed Strategic Plan for B2B Portal Development: Led the planning and development strategy for a comprehensive B2B portal from the ground up.
- Defined Product Roadmap and Managed Product Backlog: Created and maintained the product roadmap, managing the product backlog based on business priorities, while ensuring alignment with the overall business strategy.
Achievements:
- Delivered a robust roadmap and clear milestones, ensuring stakeholders understood the project's timeline, objectives and deliverables, leading to effective decision making and resource allocation.
- Received positive feedback from stakeholders for the clear roadmap, resulting in the timely delivery of high impact features that directly supported business objectives.
Business lending underwriting system - Finland
Senior Business Analysis, Sep 2020 – Oct 2021
Project description:
- A microservice system includes multiple components to help the bank in the underwriting process with multiple stages. The system allows the bank's clients to request a loan via web portal. The portal uses loan applications as an input to feed in a business process management (BPM) system to check on client's requests.
Responsibility
- Close the gap among teams which are in charge of different components.
- Work with multiple clients to customize the system based on their needs.
Achievements
- Reduce risk on integration between components.
- Develop one generic system but clone to multiple instances for each client.
Debt collection system - Vietnam
Pega Business Architect, Sep 2019 – Sep 2020
Project description:
- Develop a debt collection system which leverages a low-code platform to automatically and flexibly manage the collection strategy for overdue debt. The system helps the company and specialized collection agency to contact customers via phone, SMS, voice blaster in early and late stage of debt life cycle.
Responsibility:
- Describe and visualize the debt collection process in form of document and diagram.
- Consult to improve business processes and propose achievable solutions.
- Collaborate with multiple parties to understand business needs and plan related tasks to complete the work.
Achievements
- Help business users have a big picture and detailed knowledge in business processes.
- Help business users quickly make decisions based on the consultancy and reduce implementation effort.
- Speed up and complete long-life pending issue due to lack of collaboration.
