Education Projects – Canada
Business Analyst & Scrum Master, May 2023 – Present
Project description
- Working on a team of 10 members including 1 Project Manager, 1 Scrum Master, 1 Business Analyst, 1 Solution Architect, 1 DevOps, 5 Developers
- A transformative education project, focusing on integrating innovative solutions to enhance learning experiences. We create various applications tailored for different purposes and users. Key achievements include promoting inclusive education, supporting teacher development, fostering student engagement with cutting-edge technologies, and managing staff effectively. Including the following applications:
- Elementary School Application
- Course Registration and Student’s Progression Application
- Staffs Allocation and Finance Application
Responsibilities
Business Analyst:
- Collaborate with Solution Architect to provide solution and estimation
- Conduct meeting with external stakeholders to elicit requirements and obtain approval for the solution.
- Design user story and related project document including workflow diagram, specifications, screen description
- Collaborate with UI/UX design team to provide design solution
- Conduct meeting with internal team to transfer, clarify requirements and solutions
- Conduct Demo Meeting with external stakeholders
- Design user manual document and support UAT process
Scum Master:
- Lead daily stand-ups, sprint backlog, sprint planning, sprint review, and retrospectives
- Identify and eliminate impediments that hinder the development team's progress, ensuring efficient workflow.
- Monitor and manage sprint progress, tracking key metrics such as velocity, and sprint backlogs.
- Help resolve conflicts and issues within the team to maintain a productive and positive working environment.
Technologies
- NET, Angular, MS SQL, MS Azure C#, .Net framework, Web API, RESTful for back-end
Healthcare Service – Vietnam
Business Analyst, February 2025 – April 2025
Project description
- Working on a team of 8 members including 1 Project Manager, 1 Business Analyst, 1 Solution Architect, 4 Developers and 1 QC.
- Development of comprehensive health application design to support users throughout their healthcare journey. The application offers accurate and rapid health management, appointment scheduling, expert consultations, and continuous health monitoring. Crucially, it also facilitates direct connection between patients and doctors or medical staffs, enabling seamless communication and access to professional medical guidance.
Responsibilities
- Collaborate with Solution Architect to provide solution and estimation
- Conduct meeting with external stakeholders to elicit requirements and obtain approval for the solution.
- Design user story and related project document including workflow diagram, specifications, screen description
- Collaborate with external UI/UX design team to provide design solution
- Conduct meeting with internal team to transfer, clarify requirements and solutions
Technologies
Skin Health Service – Singapore
Business Analyst, January 2023 – April 2023
Project description
- Working on a team of 7 members including 1 Project Manager, 1 Business Analyst, 4 Developers and 1 QC.
- Development of a platform offering skin health services to users by promoting early detection of skin diseases to improve treatment outcomes, educating the public about documented skin conditions, and enabling users to seek appropriate medical care and treatment.
Responsibilities
- Collaborate with Solution Architect to provide solution and estimation
- Conduct meeting with external stakeholders to elicit requirements and obtain approval for the solution.
- Design user story and related project document including workflow diagram, specifications, screen description
- Collaborate with UI/UX design team to provide design solution
- Conduct meeting with internal team to transfer, clarify requirements and solutions
Technologies
Construction Toolkit Management – Singapore
Business Analyst, December 2022 – April 2023
Project description
- Working on a team of 7 members including 1 Project Manager, 1 Business Analyst, 4 Developers and 1 QC.
- This platform supports engineering to find out the case study (adaptation toolkit) that can apply to their current project, as well as figure out the ideas to improve their solution. In addition, the CMS platform allows managers/supervisors (admin) to provide documentation of all studies in one place.
Responsibilities
- Define, analyse, and manage technical and business requirements throughout the whole project cycle
- Accompany the customer throughout the entire software development process to clear up any questions, propose improvements, define the scope and prioritize it, and provide technological solutions
- Make decisions and guide the team in the software development process based on priorities previously agreed on with the client
- Carry out team meetings and client meetings
- Prepare document and support UAT process
Technologies
- ReactJS, NodeJS, MySQL, Azure AD
Hybrid Working Management – Vietnam
Business Analyst, November 2022 – January 2023
Project description
- Vertical: HR management, Hybrid working
- Working on a team of 9 members including 1 Project Manager, 1 Business Analyst, 5 Developers and 2 QC.
- Development of a web application and mobile application to enable companies to launch and manage successful hybrid workplaces.
Responsibilities
- Conduct meeting with end-user to get requirements and discuss on solution
- Design user story and related project document including workflow diagram, specifications, screen description
- Collaborate with UI/UX design team to provide design solution
- Conduct meeting with internal team to transfer, clarify requirements and solutions
- Assist Project Management to manage mobile team
- Prepare document and support UAT process
Technologies
- ReactJS, PHP, React Native, MySQL, AWS
Data Sampling Process – Singapore
Business Analyst, April 2022 – October 2022
Project description
- Working on a team of 7 members including 1 Project Manager, 1 Business Analyst, 4 Developers and 1 QC.
- Development of an automated solution to manage and proceed data that support sampling process, including develop algorithm logic as well as the essential functionality
Responsibilities
- Analyse requirement and work closely with Data Scientist, Solution Architect to provide solution and estimation
- Conduct meeting with end-user to get requirements and discuss on solution
- Develop proposal document and present it to client
- Design Wireframe on Figma
- Design user story and related project document including workflow diagram, specifications, screen description
- Conduct meeting with internal team to transfer documents requirements and solutions
- Carry out team meetings and client meetings
- Manage Stakeholder Engagement
- Prepare document and support UAT process
Technologies
- ReactJS, Python, PostgreSQL, Azure AD
Logistics Document Management System – Singapore
Business Analyst, June 2021 –December 2021
Project description
- Working on a team of 10 members including 1 Project Manager, 1 Business Analyst, 6 Developers and 2 QC. Development of a web application that helps Food Manufacturing company to manage their document in logistic process
Responsibilities
- Involve in Pre-Sales activities by analysing and understanding what clients are looking for, working closely with the solutions architects to provide solution overviews, and then presenting them to the clients
- Conduct meeting with end-user to get requirements and discuss on solution
- Develop proposal document and submit it to client
- Collaborate with UI/UX designer to provide design solution
- Conduct meeting with internal team to transfer requirements and solutions
- Prepare document and support UAT process
Technologies
- ReactJS, NodeJS, AWS, Google OCR, Python
E-commerce Platform – Denmark
Business Analyst, March 2021 – June 2021
Project description
- Working on a team of 6 members including 1 Project Manager, 1 Business Analyst, 4 Developers. Development of an E-commerce Platforms for musical instruments for sale from retailers, builders and private sellers from all over the world
Responsibilities
- Involve in Pre-Sales activities by analysing and understanding what clients are looking for, working closely with the solutions architects to provide solution overviews, and then presenting them to the clients
- Conduct researching to provide competitor audit
- Analyse the current business situation and suggest improvements
- Manage Stakeholders Engagement
Technologies
- ReactJS, NodeJS, PHP, AWS
Memory Space – Singapore
Business Analyst, Jan 2021 – March 2021
Project description
- Vertical: Digital 3D Space
- Working on a team of 6 members including 1 Project Manager, 1 Business Analyst, 4 Developers.
- Creation of a Minimum Viable Product to help the bereaved or those pre-planning for their death to honour and remember their lost loved ones by creating their own 2D/3D assets as well as space for themselves that is viewable by pre-specified contacts once they die, or on behalf of others (living or dead).
Responsibilities
- Involve in Pre-Sales activities by analysing and understanding what clients are looking for, working closely with the solutions architects to provide solution overviews, and then presenting them to the clients
- Manage Stakeholders Engagement
- Carry out requirement transferring sessions and support development team to understand requirements
Technologies
- ReactJS, NodeJS, PHP, AWS
Salary Management Module – Vietnam
Business Analyst, November 2020 – Jan 2021
Project description
- Working on a team of 29 members including 1 Project Manager, 4 Business Analyst, 20 Developers and 4 QC.
- Development of a desktop application to help manage budget including 4 modules: budget management, investment capital management, salary management, foreign exchange management.
Responsibilities
- Analyse user requirements
- Assist BA leader to transfer and clarify requirements with development team
- Develop Business Requirement Documentation, Detailed Design Documentation
- Assist QC to conduct testing
Technologies
Labor Export – Vietnam
Business Analyst, October 2019 – November 2020
Project description
- Working on a team of 6 members including 1 Project Manager, 1 Business Analyst, 3 Developers and 1 QC.
- Development of Mobile app, website and CMS for labour export company to manage labour export activities among parties such as labour company, occupational organization, and employees.
Responsibilities
- Conduct meetings with clients and legacy team to get understand on the current system
- Participate in analysing and suggesting new features of mobile app, website and admin website (CMS)
- Develop Software Requirements Specifications Document
Technologies
- JS, React Native, MySQL, AWS
Recruitment Process Management – Vietnam
Business Analyst, July 2018 – September 2019
Project description
- Working on a team of 6 members including 1 Project Manager, 1 Business Analyst, 3 Developers and 1 QC.
- A web-based and central Recruitment Process System for the HR Group. Some features of this system are vacancies, storing applicants' data, interview process initiation, scheduling Interviews, storing Interview results for the applicant and finally hiring of the applicant
Responsibilities
- Conduct meeting with end-users to get requirements and confirm solutions
- Work closely with Project Management for task management
- Support Development team to clarify requirements
Technologies
- ReactJS, NodeJS, MySQL, AWS
