As a Quality Control Engineer with 5 years of experience in software testing across Desktop, Web, Mobile, and APIs, I have developed a passion for ensuring top-notch software quality. Whether it's through manual or automated testing, my main goal is to catch issues early on and save resources wherever possible. I love learning about various testing methodologies, frameworks, and tools and am always eager to apply this knowledge to optimize testing activities and propose effective solutions for new clients. Besides that, I have knowledge and experience in many domains like finance, healthcare, recruitment, and logistics.  

I take pride in being able to identify and resolve complex issues and am committed to continuously improving software quality while minimizing the risk of bugs and errors.  I'm also constantly seeking ways to enhance testing processes and improve team efficiency, and I have hands-on experience in managing resources, budgets, and schedules.  

Programming Languages: Javascript, Java

Testing Tools: Selenium IDE, Postman, SoapUI, Postman, record-playback testing tool, Jmeter.

Editor: VSCode, Eclipse, Intellij idea

Management tool: Jira, Confluence, Slack.

Advanced experience:

• Manual Testing (Functional test, Regression test, Smoke test)

• API Testing (using Postman)

• Selenium Webdriver (Java, Python)

• Agile Scrum.

• Advanced knowledge in testing.

• Agile with Scrum model

• Build and own the testing process, manual and automation testing, and release management

• Good communication with cross-functional teams in Australia, Indonesia, Vietnam, Hong Kong, and New Zealand

• Work under pressure

• Good time management

Health Insurance, Healthcare project - New Zealand

QC Engineer, May 2024 - Current

Project description 

• We were tasked to build the main product SaaS Web service for insurance.  

• Platform: Web Application  

• QC team size: 4 members

Responsibilities 

• Involve testing activities for Data migration between 2 systems  

• Building a testing process to test Data Migration  

• Work closely with BA and support to identify and clarify unclear or inconsistent items in the requirements.  

• Write and maintain test cases for various features.  

• Do testing with many types such as Functional, Regression, API and many levels from Integration to System and UAT

• Clarify and give suggestions for improving the testing process.  

• Prepare testing reports, dashboards, and summary issues weekly to keep the testing process on time.  

• Worked extended hours when necessary to keep the work on track.

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Financial (Cryptocurrency) - Hong Kong

QC Engineer, Jan 2023 - May 2024

Project description 

• We were tasked to build the main product CMS Web and some services products support on the web.

• Platform: Web Application

• QC team size: 4 members

Responsibilities 

• Work closely with BA and support identify and clarify unclear or inconsistent items in the requirements.  

• Write and maintain test cases for various features.

• Do testing with many types as Functional, Regression, API and may levels from Integration to System and UAT

• Coordinated work with various teams to solve problems and improve efficiency for software testing and automation.  

• Use Selenide framework and Cucumber to implement test automation.

• Worked extended hours when necessary to keep the work on track.

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E-Learning, Education, CMS - Australia

QC Engineer, May 2020 - Dec 2022

Project description 

• CMS serve for management student and college enrolment

• Platform: Web Application, Mobile, API

• QC team size:  7 members

Responsibilities

• Evaluate customer information to explore issues, develop potential solutions and maintain high-quality service.  

• Wrote and optimized test cases to maximize the success of manual software testing with consistent, thorough approaches.  

• Perform testing and apply many testing types. (regression test, smoke test, E2E test)

• Worked extended hours when necessary to meet deadlines.  

• Host the demo meeting with the client when releasing new features.

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Financial, Banking, Loan, Mortgage - Australia

QC Engineer, Dec 2019 – May 2020

Project description 

• Test platform: Web Application, API, Mobile application

Responsibilities

• Design and perform test approaches.

• Participate in all activities and follow the Scrum model. (Daily, Planning, Review, Retrospective)  

• Support customers, check and reproduce errors arising according to customer feedback.  

• Work closely with Test lead/BA for any specific concerns.  

• Proposing improvement of product or testing process.  

• Research and apply API testing and Security testing for projects.  

• Testing for third-party integration.

• Host the demo meeting with the client when releasing new features

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Recruitment, Application tracking system, Human resource Project - United States

QC Engineer, Jan 2019 – Dec 2019

Project description 

• ATS serve for human resource department, hiring and onboarding process

• Platform: Web Application, API

• QC team size:  12 members

Responsibilities

• Participate in all software development activities following Agile methodology.

• Support write, identify and clarify unclear or inconsistent items in the requirements.

• Provide estimation for testing and QC activities.  

• Design test cases, prepare test data, perform tests, and report bugs.  

• Participate in customer support activities as needed.

• Perform testing on QC and UAT environments.

• Follow test plan and estimate time for owner tasks when needed.

• Coordinate closely with the team and client for urgent requests or bugs.

• ISTQB Foundation Certificate 2019  

• Diploma of Information Technology 2017  

• KMS Next Program 2017  

• LogiGear Certified Test Professional