Highly skilled Software Test Engineer with 10+ years of experience in testing and ensuring the quality of web, mobile, database, and API applications. Proficient in developing automation test scripts for web applications using Test Complete (JavaScript) and Playwright (TypeScript), alongside expertise in writing and optimizing SQL queries and creating efficient Postman test scripts. Strong English communication skills, consistently fostering effective collaboration within global teams. Proven leadership in mentoring and guiding small test teams, including managing a team of 4 members.

Programming Languages: Java, Javascript, Python, .NET 

Skills: 

• User acceptance test, regression test

• Manual testing (web and mobile applications)

• Automation Test (Playwright, Test Complete)

• Good at writing SQL scripts for testing

• Meticulous attention to details

• SDLC: Waterfall and Agile Scrum

• Effective English communicator

Tools: Zephyr, TestRail, Jira, Trello, Slack, Postman, Azure DevOps, Charles, SQL Server, CouchBase, DBeaver

Insurance – Singapore, Thailand

Quality Control Engineer, January 2026 – Present

Project description 

• Working on a team of 45 members including 1 Project Manager, 2 Project Owners, 1 QA Leader, 4 Team Leaders, 3 Designers, 29 Developers and 8 QAs.

• We were building Insurance products that were supported on mobile and tablet devices with iOS and Android. The application suggested the proper insurance program, then supported user payment via Bank account, Credit card to complete the flow.

• Explore AI-assisted testing approaches to improve test coverage, identify potential risk areas, and support more efficient validation of insurance workflows.

Responsibilities 

• Join all kind of Agile meetings: Grooming, Planing, Daily, Demo, Retro

• Communicate directly with Singapore, Thailand, Indian Team via Slack, Zoom, Jira

• Analyze assignments/test requirements

• Estimate Testing effort

• Create test cases for manual testing

• Run smoke and regression tests.

• Executing test and report issue

• Propose the way to improve quality of product, prevents the bugs

• Testing with API and database.

• Leverage AI-assisted tools to support test case analysis, identify potential test scenarios, and improve test coverage for complex insurance business flows.

• Utilize AI-assisted analysis to support defect investigation, identify potential edge cases, and prioritize testing areas based on business and functional risks.

Technologies 

• Testing techniques: Specification based testing (Exploratory Testing, Perform ad-hoc testing, Regression testing, Smoke testing).  

• Test cases design techniques: Equivalent Partitioning, Boundary Analysis, Constraint Analysis, and State Transition & Condition Combination.

• Fluent in analytical requirement, test cases creating, executing test & bug writing, and test result reporting.

• Test cases Tracking system: TestRail

• Defect tracking systems: Jira.

• Databases:  MySQL workbench

• API: Postman

• Operating Systems: Windows OS, iOs, Android.  

• AI-assisted testing & test analysis

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Financial – Australia

Quality Control Engineer, January 2025 – Dec 2025

Project description 

• Working on a team of 7 members including 1 PM, 1 BA, 4 Developers and 1 QC.

• The project is aimed to provide a platform where people in financial trouble can submit a loan agreement and go through all the flow of loan process (submit, review, revise, sign, reject) until it is completed and approved for disbursement. User can also select different loan types and payment options for the loans based on their need.

Responsibilities 

• Work closely with BA and designer to clarify requirements

• Prepare test case, test data and execute test

• Report and manage defects on Jira

• Run regression test for periodical releases

• Develop and maintain automation test scripts

Technologies 

• Testing types: Functional, Regression, PWA (OS/ Android)

• MySQL, TestRail, Jira, Postman

• Automation Test: Azure Devops, Playwright, Typescripts

• Security: Zapper

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Buy Now Pay Later service– Dubai 

QC, March 2024 – January 2025

Project description 

• Working on a team of 7 members including 1 PM/PO, 1 Team Leader, 4 Developers and 1 QC. (The project consists of around 60 members worldwide).

• Tamara provides online payment gateway that makes shopping simpler, smarter, and hassle-free. The team is responsible for developing a module to manage promotion campaigns with diverse customer targeting options, analyse user shopping data and provide audience insights.

Responsibilities 

• Work closely with PO and designer to clarify requirements

• Collaborate with other teams to clear dependency gaps

• Propose ideas to utilize the app

• Prepare test case, test data and execute test

• Report and manage defects on Jira

• Demo the sprint output

Technologies 

• Testing types: Functional, Regression, Application (Web app, and iOS/ Android apps), API

• Postgres, TestRail, Jira, Postman

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Property Management – Australia

Quality Control Engineer, April 2022 – February 2024

Project description 

• Managed testing for mobile and web-based applications for building and property management across Australia, Dubai, and the EU.

• Team size: 13 (1 Scrum Master, 1 Team Leader, 9 Developers and 2 QCs)

Responsibilities 

• Analyze requirements and develop test cases.

• Execute tests and generate test reports.

• Perform regression testing for major releases.

• Participate in online meetings with the Melbourne, Australia team to discuss requirements, task planning, and bug resolution.

• Utilize TestRail for test case management and execution.

• Report and manage defects on Jira

• Demo the sprint output

Technologies 

• Testing types: Functional, Regression, Application (Web app, and iOS/ Android apps), API

• TestRail, Jira, Postman

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Finance – Canada

Quality Control Lead, April 2021 – April 2022

Project description

• Team size: 20 members: 6 QCs, 3 SA, 1 PO, 1 PM, 9 Devs

• The project is aimed at building a web application about Securities where Investors can view and track their investment.

Responsibilities

• Study, analyze and clarify user stories with PO and other team members

• Prepare test cases and test plans

• Propose UX, solutions to PO and designer if unreasonable

• Run regression test for PROD releases

• Manage defects on Jira

• Use Zephyr to manage TCs and test execution

• Write test Automation script for regression tests for the web app

• Write scripts to assert API responses

• Provide comprehensive training and continuous support to new team members.

• Manage and report the daily testing activities of a 4-person testing team, ensuring task completion and quality.

Technologies

• Testing types: Functional, Regression, Application (Web app)

• Postman, Cosmos DB, Zephyr, Playwright (Javascript), Test Complete, Azure DevOps, Jira

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Transport Navigation – Vietnam

Quality Control Engineer, July 2019 – April 2021

Project description

• Team size: 8 members: 2 QCs, 4 Devs, 1 SM, 1 PO

• Go NYC - Public Transport Navigation App

Responsibilities

• Study, analyze and clarify user stories with PO and other team members

• Prepare and execute test cases

• Manage defects on Jira

• Propose UX, solutions to PO and designer if unreasonable

• Run regression test for frequent releases

• Demonstrate sprint outputs to PO

Technologies

• Testing types: Functional, Regression, Application (Web app, and iOS/ Android apps)

• Postman, PgAdmin, Charles, TestRail, TestLink

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Food Online Ordering - Vietnam & Singapore

Quality Control Engineer, May 2017 – July 2019

Project description

• Providing a web-based application for restaurant merchants to display food items and for their customers to place orders online through the app. In addition, there are iPad-exclusive applications for the merchant to process the orders without manpower efforts.

• Team size: 13 members: 1 PO, 1 SA, 1 SM, 6 devs, 3 QCs, 1 BA

Responsibilities

• Study, analyze and clarify requirements

• Prepare test cases and execute test for every sprint

• Manage defects on Jira

• Propose UX, solutions to BA if unreasonable

• Always in the status ready-to-support when it comes to verifying end-user issues

Technologies

• Testing types: Functional, Regression, Application (Web app, and iOS apps)

• SQL Server 2012, Couch Base 3.0

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eRecording – Vietnam

Quality Control Engineer, August 2016 – April 2017

Project description

• Team size: 10 members: 1PM, 2 QCs, 1 BA, 6 Devs

• This is a development features and maintenance system project.

• The client is a recording service company, operating in the real estate industry of the USA.

• Build web applications & services for processing e-documents.

Responsibilities

• Study, analyze and clarify requirements

• Transfer the requirements to developers

• Finalize the package release plan with client

• Update SRS

• Design and execute test cases, test data

• Manage defects on Jira

Technologies

• Testing types: Functional, Regression

• SQL Server 20120

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Electronics Dataware House - Report Migration – Vietnam

Python Developer, February 2016 – August 2016

Project description

• Team size: 14 members: 5 QCs, 1 PM, 8 Devs

• Migrate report generation app with a large amount of data from C into Python

Responsibilities

• Convert reports from C to Python without any specification document

• Tune system performance and accelerate report generation

• Support team members in works concerning project

• Send Q&A as well as proposals for new reports to customer

Technologies

• Python - Oracle SQL Developer

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Gas & Oil – Malaysia

.Net Developer, December 2013 – December 2015

Project description

• Team size: 10 members: 1 PM, 1 BA, 2 QCs, 6 Devs

• PETRONAS Incident Management

• PETRONAS is Malaysia's national oil and gas company

Responsibilities

• Clarify requirements with BA and provide estimates

• Implement coding for assigned features

• Perform Unit Testing and Bug Fixing

Technologies

• ASP.NET MVC 4 - SQL Server 2012

• .NET Entity Framework 4.5

• HTML, CSS, Ajax, Javascript, Jquery

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ISTQB Foundation Certified (12/2022)

TOEIC 980/990

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